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Tailormade Holidays, California Tours & Luxury Travel

Car Rental Explained

Car Rental Explained

Rental cars form an integral part of many holidays to North America so it’s important that you rent the correct vehicle with the correct inclusions. When you enquire about a holiday that includes car rental with us we will answer any questions you have and provide a full explanation of the charges in your proposal. Below is an explanation of some key points relating to car rental with Complete North America. Whilst we do not include GPS guidance systems as standard in our programs we strongly recommend you consider this option. Discount prices available on request.

Who we use and why

We choose only to work with the major established car rental companies such as Alamo, Hertz and Avis. With many of our customers taking independent holidays and exploring some of the most fantastically remote scenery in the world it’s very important to have good quality vehicles backed up with an extensive support network should anything go wrong. All of our suppliers offer a wide choice of quality vehicles to suit you and 24-hour roadside assistance.

Vehicle types

We have chosen not to include the Economy class vehicle in any our our programs as we believe from experience you will need more space for your luggage than these vehicles can provide. We have allocated the ‘Compact’ category for parties of 2 people and the ‘Intermediate’ category for parties of 3 or 4 people. We offer you the option to choose from the full rental range which you can browse by clicking the link below. CNA recommendation – Rent an SUV, you will appreciate the elevated driving position for the best views. See range below.

Rate inclusions

The table below produced by Alamo shows 2 rate plans. At Complete North America we include the Gold rate plan as standard or the equivalent with other rental companies. The only insurance item not included is Carefree Personal Protection (CPP). As much of the cover provided with CPP is duplicated in any credible personal travel insurance policy we do not feel it appropriate to include this option. Please ensure you do not travel to North America without personal travel insurance. A member of our team would be happy to refer you to our chosen partner for travel insurance, please contact us for details. Pre-purchasing a rate plan that includes the items ticked in the box below is a more cost effective option than adding them on during the vehicle collection process.

An explanation of the items included in the above table is shown below.



One-way special rates

At Complete North America we have managed to agree some exclusive free one-way rentals. Any one-way rental fees applicable will be identified in your proposal and are all payable locally.

GPS guidance (Satellite Navigation)

There are few other items we could recommend more than either taking your own GPS unit if it has North America maps loaded or renting one from your car rental company. We recommend the use of GPS in conjunction with maps and the exclusive guidance notes provided by Complete North America to get the very best from your driving holiday. If you would like to rent a unit please contact us for details.



economyChevrolet Spark or similar


compactNissan Versa Sedan or similar


intermediateToyota Corolla or similar


convertibleFord Mustang 
or similar

Standard SUV

standardsuvHyundai Santa
or similar

Fullsize SUV

T_FFAR_USChevrolet Tahoe
or similar


standardChrysler 200  or similar


premiumChrysler 300  or similar


luxuryCadillac ATS or similar


fullsizeFord Fusion or similar

7 Person Minivan

T_SVAR_USDodge Grand Caravan or similar

8 Person Minivan

T_MVAR_USToyota Sienna  or similar

15 Person Van

T_FVAR_USChevrolet Express or similar